Corporate travel has undergone a ton of changes in recent years, the most significant being the arrival of comfortable access to airfare online. As increasing numbers of travelers found value in better control of their schedules by using the internet, many organizations loosened their travel policies to enable for travelers to book on their own online. This perceived advantage to travelers has actually cost businesses a great deal regarding lost productivity, deficiency of control over unused tickets, and deficiency of usage of airline programs that can save the company significantly in most parts of travel.
Will we agree that online travel booking, while advantageous in many ways, has not been all we had hoped it will be in the outset? I hear stories from travelers daily about how precisely difficult online booking may be, and the way even while using the internet, travelers simply can not be sure these are having the best fare. This uncertainty gnaws at travelers and coordinators, and even for good reason. It is difficult to be certain of what you will be getting online because there is no reputation of success, and no amount of trust between the organization along with the travel provider.
Collaboration in between your organization as well as your chosen travel management provider is vital. This collaboration will reap benefits for your company with regards to a greater working relationship plus an anticipation of your current and future needs while they relate with the constantly changing corporate travel environment.
Centralized travel needs to create a comeback in the interest of the corporate travel agent, and the sanity of travelers and travel coordinators. Because all distribution channels have access to exactly the same fares and rates, there are actually fewer reasons today to continue with a decentralized travel policy. Executive level buy-in is essential, and it is possible to allow travelers to hold the level of control they appreciate while still requiring travel booking through the preferred corporate channel. Most brick and mortar agencies now offer online booking solutions that can be customized to meet the needs from the unique corporate travel policy.
Some great benefits of centralizing travel again are many. Listed here is a comprehensive, but certainly not an exhaustive, set of reasons to regain control of this important but under-scrutinized budget. It will certainly have a positive influence on your business and being able to serve your customers and improve traveler morale.
Many corporations realize that the very best option is a variety of booking options, generally utilizing an online booking portal given by their agency partner, along with real live agent help when travelers are pressed for time or convey more complex travel itineraries. The real key in my opinion is to re-examine the travel program from every angle. There trave1usa more airline programs that are offered to businesses than in the past. New opportunities to spend less and streamline processes are available for you personally. United Airlines recently began offering a deduction off of every fare for corporate partners. Which includes cheapest coach class seats, which even many Fortune 500 companies do not have use of. This is just one example of under-publicized opportunities for the company which can be had with the old-fashioned agency relationship.
It’s time we took another pass at the corporate travel program to view where efficiencies are available and savings opportunities can be uncovered. Your travelers and coordinators may even can get to what they’re actually paid to complete. Care for your potential customers and propel your organization forward.